After a two-day outage that began on January 31, 2025, Barclays, a British international bank with a presence in more than fifty countries, confirmed that its systems were restored, but acknowledged that customers faced difficulties with transfers, payments, and withdrawals. The cause of the disruption was not officially attributed to a cyber attack, but the bank warned customers about potential scam attempts that typically occur in such situations.
Martin Greenfield, CEO of Quod Orbis, Deda's London-based cybersecurity firm, pointed out that the incident highlights weaknesses in the banking infrastructure and the growing importance of operational resilience. With the introduction of the DORA regulation in the EU, he highlighted the need for closer integration between risk management and technology resilience in order not to disappoint customers' expectations and to enforce current regulations.